Effective Date: 14 April 2025
At EMSMED Ltd, headquartered in Glasgow, Scotland, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services, in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
EMSMED Ltd
272 Bath Street
Glasgow G2 4JR
United Kingdom
📧 info@emsmed.eu
📞 +44 141 474 8458
Company No. SC845150
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Contact Information – such as your name, email address, phone number, and the contents of your inquiry when you contact us via our website or email.
Technical Data – such as your IP address, browser type, time zone settings, and device information.Usage Data – including details of your visits to our website, pages viewed, time spent, and navigation patterns.
Marketing Preferences – when you opt in to receive our newsletter or promotional communications.Cookies – We use cookies and similar tracking technologies. For details, please refer to our Cookie Policy.
3. Legal Basis for Processing
We process your personal data on the following legal bases under the UK GDPR:
Consent – where you have given clear consent (Article 6(1)(a)).
Contractual Necessity – to perform or take steps prior to entering into a contract (Article 6(1)(b)).Legal Obligation – where we are required to comply with legal obligations (Article 6(1)(c)).
Legitimate Interests – where processing is necessary for our legitimate business interests and your interests and fundamental rights do not override those (Article 6(1)(f)).
4. How We Use Your Data
We use your personal data to:
Respond to your inquiries and provide customer support.
Maintain, analyze, and improve our website and services.
Send newsletters, service updates, and promotional content (only with your consent).
Ensure the security and proper functioning of our systems.
5. Data Sharing and Transfers
We do not sell, rent, or trade your personal data.
We may share data with trusted third-party service providers, such as website hosting, analytics, or email platforms. These providers are contractually obliged to process data only on our behalf and under strict confidentiality.
International Transfers:
Some service providers may be located outside the UK or European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements.
7. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
Access – Request a copy of your personal data.
Rectification – Request correction of inaccurate or incomplete data.Erasure – Request deletion of your data (“right to be forgotten”), under certain conditions.
Restriction – Request limited processing of your data.Objection – Object to processing based on legitimate interests or for marketing purposes.
Data Portability – Receive your data in a machine-readable format or request transfer to another controller.To exercise your rights, please contact us at info@emsmed.eu. We may require proof of identity before processing your request.
8. Cookies and Tracking
We may use cookies and similar technologies to collect technical and usage data. You can control or disable cookies via your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse. However, no online transmission is entirely secure, and we cannot guarantee absolute protection.
10. Supervisory Authority
You have the right to lodge a complaint with the UK’s data protection authority if you believe your rights have been violated:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
📞 +44 303 123 1113
🌐 www.ico.org.uk
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website with the revised effective date.
12. Contact and Data Protection Information
If you have any questions, concerns, or requests regarding this Privacy Policy or data protection matters, please contact:
EMSMED Ltd.
Director and Data Protection Officer: Mr. Frederic Gerhardt
📍 272 Bath Street, Glasgow G2 4JR, United Kingdom
📧 info@emsmed.eu
📞 +44 141 474 8458
EMSMED Ltd. is registered with the Information Commissioner’s Office (ICO) under registration number ZB891929.